Absolutely. Credit Card processing is charged by the type of business and the type of transaction. For example if you sell Auto Parts you might be categorized differently than if you sell Insurance Services. The risk is higher for cards that are non present or not swiped. Therefore, we have a rate schedule for retail and a rate schedule for MOTO or not-present. If you have a website and are selling a product we can help you setup a shopping cart to have your customers submit an order and automatically process the transaction. If you are selling a service we can provide you with a secure gateway to enter the transaction information and automatically process the transaction.
These terms refer to your customers card type. If the customer is using a normal credit card it will process as a qualified charge. However, if your customer is using a reward card such as a mileage card it will process at a higher rate. Additionally, if your customer is using a business rewards card the rate will be higher. You cannot control what type of card your customer uses but you will receive the lowest possible prices on all categories.
We accept retail, professionals, trade shows, mail order, telephone order, Internet based, and home based businesses.
We have one of the highest approval rates in the industry. So even if you have credit problems, in all likelihood we will still approve you.We also have programs for high risk businesses such as travel or adult related websites.
We set up you so that you can accept all major credit and debit cards including MasterCard, Visa, Discover, American Express and bank ATM debit cards. There is no set up fee for American Express or Discover Card.
Every bank charges a discount rate. The discount rate is the percentage of each transaction that the processing company charges to handle the transaction for you, Our discount rates are exceptionally low for both retail (swiped) merchants and for mail order/telephone order and Internet merchants.
If you sell mail order/telephone order, or through the Internet, you don't want to send a product to a false address and have a risk of receiving a chargeback. The Address Verification System (AVS) lets you enter the customer's home address and compares it to the address on file with their credit card company. If someone uses a stolen card, and wants products shipped to a false address, AVS will detect this for you.
Your money will be deposited directly into your current business checking account. Typically within 24 hours (sometimes slightly longer if your business is considered high risk). All funds are credited directly to the account you designate.
Once all necessary paperwork is received, most accounts are approved in 5 business days. Once approved, we will immediately inform you of your acceptance and deliver the terminal equipment or software.
Yes! You will have live, toll-free merchant assistance available to you 24 hours per day, 7 days a week, 365 days per year.
Just fill out the free, no obligation, online merchant account application. We will contact you within 24 hours (not including weekends and holidays) and let you know what program you have qualified for, and answer any questions you might have. If you would like to go ahead with your application, we'll send you a simple hard-copy application package. When you receive it, you will sign where indicated, and return it along with the requested documents. CLICK HERE TO APPLY NOW.
A chargeback is a dispute by the cardholder of a transaction which is returned to the acquiring bank. Resolution by the merchant is imperative to minimize loss. In some cases, a chargeback may be preceded by a retrieval request. Chargebacks generally occur for two reasons: Problems with goods or services sold to the consumer procedural reasons that the merchant can control. By understanding the procedures of chargebacks, you can minimize your losses. A retrieval request is made the acquiring bank. You will need to provide a copy of the signed sales draft along with the credit card number, expiration date, cardholder name, location transaction occurred, dollar amount of transaction, and any other pertinent information that may be requested. It is important respond promptly. Generally, you should retain all your sales drafts for 1 1/2 years.
The answer depends on how much it's costing you now. With E-Fast-Pay your fee is only $.79 per debit and that fee never changes. In fact, if you process a high volume of debits we'll reduce this fee. But saving money is not the only advantage. The cost in collecting funds may be even more valuable to your organization.
All you have to do is make a one-time payment of $99.00, complete a signup form and accept our agreement. E-Fast-Pay will do the rest! Once approved, you will receive tools to show you how to electronically transmit customer payments. CLICK HERE TO SIGN UP NOW.
Electronic debits processed through the Federal Reserve offer consumers the protection to dispute any debit during the first 60 days. If the customer cancels, disputes, or doesn't have the funds available to process a debit those funds will be charged back against your account and an additional rejection fee will apply. It will be up to you to handle your customer regarding these fees. It's important that you clearly tell your customer upfront about the fees that will be imposed should their debit not go through. However, you may set your own fee structure with your customer. For example, we will charge you a $8.50 fee if the debit rejects for Non-Sufficient Funds but you may charge your customer $25.00 for that same fee.
We will hold funds for 7 business days. The actual process can sometimes take less or longer. If you submit a transaction today we will not submit for processing until the following day. The ACH will be presented through the Federal Reserve and clear your customers account the following business day. The Federal Reserve will process the transaction through and remit funds back to us in 2-3 business days. If the funds are not good (NSF or blocked) we will receive notification and then notify you as they are posted. However, some checks take more than 2 or 3 days to clear the Federal Reserve. It depends on the bank, where they are located. Larger banks such as B of A will process faster where as smaller banks such as the Richmond County Credit Union can actually take up to 2 weeks to process. Therefore, we’ve adopted a policy to release funds to our clients in 7 days. This gives most of the accounts the proper time period necessary. You will receive a daily reconciliation of all debits posted and all funds being credited to your account. If there is a return that occurs after we’ve already paid you, we will either debit that return from a future credit or we will ACH the outstanding funds from your designated bank account.
We have one of the highest approval rates in the industry. So even if you have credit problems, in all likelihood we will still approve you. We also have programs for high risk businesses such as travel or adult related websites.
We accept retail, professionals, trade shows, mail order, telephone order, Internet based, and home based businesses.
Check 21 or Remote Check Capture is a new format adopted recently by the Federal Reserve to allow companies who do business by telephone or internet. It works similar to ACH, in that the information is collected from your client by telephone, internet or fax. However, unlike with ACH, the information is then processed into a printable check that is deposited just like a regular check. So, what is the difference? The difference is in the dispute process for your customer. With ACH, your customer has 60 days to dispute any electronic transfer out of their bank account. This is guaranteed by Regulation E. If you have a contract or agreement with your customer you should be protected. But with ACH, the bank will automatically reverse the transaction and put the funds back in their account. However, with Remote Check Capture the payment is presented in the form of a physical check so the customer cannot dispute. The customer can only file an affidavit claiming that the check was fraud and then if you have a contract supporting the request for the check you are completely protected. You can do remote processing through an internet gateway or we can provide a scanner for you to process them at your office.